Deakin University

Deakin University

Student Support Services

Official Guidance for International Students | Deakin University Australia


Step 1: Account Activation & Offer Acceptance

Upon receiving your Letter of Offer, you must activate your Deakin IT account using your 9-digit Student ID. This allows you to access the Applicant Portal to officially accept your offer.


Step 2: The Genuine Student (GS) Requirement

The Australian Government requires all international students to demonstrate they are Genuine Students. Deakin will conduct a thorough review of your background before issuing a COE.

The GS Interview:

Many applicants will be invited to a Mandatory GS Interview via Zoom or MS Teams. You must be prepared to discuss:

  • Your reasons for choosing Deakin University and your specific course.
  • How this course aligns with your past studies and future career goals in your home country.
  • Your understanding of living costs in Australia and your financial capacity.
  • Your ties to your home country (family, assets, or employment).

Tip: Treat the GS interview like a professional job interview. Research your course modules and Deakin’s campus locations (Burwood, Geelong, or Warrnambool) thoroughly.


Step 3: Deposit & COE Issuance

Once you have successfully passed the GS assessment, you will be cleared to pay your deposit and Overseas Student Health Cover (OSHC).

COE Checklist:
  • ✔ Pass GS Interview & Document Verification
  • ✔ Pay Tuition Deposit (as per offer letter)
  • ✔ Pay OSHC (Bupa or private provider)

Timeline: After GS clearance and payment, your COE is typically issued within 3-5 business days.


Visa Refusal & Refund Process

If your Student Visa (Subclass 500) is refused by the Department of Home Affairs, you can apply for a full refund of your tuition fees, minus a small administrative fee (usually AUD $500 or 5% of the fee).

Required Document: The official Visa Refusal Notification letter from the Australian Government.


Frequently Asked Questions

What happens if I fail the GS Interview?

If the university is not satisfied with your GS status, they may withdraw your offer. You will be eligible for a refund of any deposits paid.

Is the GS interview hard?

It is straightforward if you are a genuine student. Be honest about your goals and show that you have researched your course at Deakin.

Can I use a loan for the GS financial check?

Yes, sanctioned education loans from recognized banks are accepted as proof of financial capacity.

Need GS Interview Prep?

Contact the Deakin International Team for support.

Email: deakin-int-admissions@deakin.edu.au

© 2026 Student Support | Deakin University Australia Knowledge Base

Disclaimer: This guide is for informational purposes. GS requirements and interview protocols are subject to change based on Deakin University and Australian Home Affairs policies.